Given the nature of digital content, a refund or credit on a purchase is not granted unless one of the warranties given by our rules has been breached, or a refund is required under the BALA coffee Market Refund Rules or Ugandan consumer law or other relevant consumer protection laws

Copyright, trademark and intellectual property claims: We respect the intellectual property rights of others and we require that authors do the same. If you believe that an item or member content infringes an intellectual property right (including copyright)